What You Can Do
With eligible accounts you will be able to:
- Check your account balances.
- View transaction activity for checking and savings accounts – quickly and easily.
- Review account summaries for your loans and certificates of deposit accounts.
- View account history.
- Schedule recurring payments.
- Transfer funds between accounts.
- Deposit checks remotely through our mobile app.
- View & print your monthly statements.
Sign up today:
To enroll in online banking click on “Enroll now” found on the upper right hand corner of our website. You will need your account number, social security number and email address. Once that is entered please click on “Enroll” and follow the required prompts. You must be enrolled in our online banking to access our mobile app.
Our mobile banking app is available for both Android and iPhone. Download the app at Google Play (Android) or the App Store (iPhone). Remote deposit is also available through our mobile app.
All of your New Albin Savings Bank accounts will be “linked” together in what is referred to as a “portfolio”. Accounts which are linked will have one common owner and signer. You may request that certain accounts not be linked.
PLEASE READ THIS AGREEMENT CAREFULLY AND KEEP A COPY FOR YOUR RECORDS.
New Albin Savings Bank – Online Banking (Internet) Agreement
1. The Service
In consideration of the Online Banking services (“Service”) to be provided by New Albin Savings Bank of New Albin, Iowa (“Bank”), as described from time to time in information distributed by Bank to its customers, the Customer and Bank agree as follows:
In this agreement, “Customer” refers to the person(s) and/or entity(ies) subscribing to or using the Service. Customer may use a Personal Computer or other device (“PC”) through an Internet connection obtained from an Internet Service Provider (“ISP”) to use the Service. The Service will allow customer through this connection to obtain account balances and transaction information. Customer may also use a PC to transfer money between Customer’s accounts. A “Transfer” is any electronic banking transaction that moves funds to or from Customer’s account. Transfers from Customer’s savings and Money Market accounts are considered pre-authorized transfers, and pre-authorized transfers are limited to six (6) per monthly statement cycle by federal regulations.
Customer agrees to complete an Online Enrollment Form to initiate the setup of the Service. Customer will list numbers of accounts for which they would like access via PC internet connection to use the Service. Complete the last page of this Online Banking Agreement and return both forms to the Bank.
When any payment or other online service generates items to be charged to Customer’s account, Customer agrees that Bank may debit the designated account, or the account on which the item is drawn, without requiring Customer’s signature on the item and without any notice to the Customer.
This Agreement supplements any other agreements or disclosures related to Customer’s account(s), including the deposit account agreement and disclosures. For all non-personal accounts Bank will require the governing body of the legal entity subscribing to the Service to provide a separate authorization indicating who is authorized to act on its behalf. Bank will honor the authorization until written notice of a change from the governing body of the legal entity is received by the Bank. Additionally, Customer will be subject to the terms or instructions appearing on the screen when using the Service.
2. Business Days “Hours of Operation.”
The Bank’s normal business hours are 8:00 a.m. to 5:00 p.m. (Central Time) on Monday through Thursday and 8:00 a.m. to 6:00 p.m. (Central Time) on Friday except for bank holidays. Although payments and transfers can be completed only on business days, the Service is normally available 24 hours a day, seven days a week, except during
maintenance periods, for the scheduling of payment orders and transfers. Payment orders and transfers must be scheduled by 1:30 p.m. (Central Time) on any business day in order for the transaction to be processed on that business day.
3. Customer’s User Code and Password.
Each Customer who has access to New Albin Savings Bank’s Online Banking must designate a password. Customer’s password must be a minimum of 8 characters, up to a maximum of 17 characters. The password is case sensitive and requires a minimum of 2 numeric, 4 alpha characters and one special character to be used. If Customer loses or forgets Customer’s password, please call (563) 544-4214 during normal business hours listed above.
Bank may accept as authentic any instructions given to us through the use of Customer’s password. Customer agrees to keep Customer’s password secret and to notify Bank immediately if Customer’s password is lost or stolen or if Customer believes someone else has discovered Customer’s password. Customer agrees that if Customer gives Customer’s password to someone else, Customer is authorizing them to act on Customer’s behalf, and Bank may accept any instructions they give Bank to make transfers or otherwise use the Service. Online Banking Service enables Customer to change Customer’s password. Bank may require Customer to change Customer’s password from time to time or on a regular basis to enhance security. Customer agrees to NOTIFY THE BANK IMMEDIATELY if Customer believes or suspects that Customer’s password has been lost or stolen.
It Is Customer’s responsibility to keep Customer’s password confidential.
4. Liability of financial institutions.
(a) Subject to subsections (b) and (c), a financial institution shall be liable to a consumer for all damages proximately caused by –
(1) the financial institution’s failure to make an electronic fund transfer, in accordance with the terms and conditions of an account, in the correct amount or in a timely manner when properly instructed to do so by the consumer, except where —
(A) the consumer’s account has insufficient funds;
(B) the funds are subject to legal process or other encumbrance restricting such transfer;
(C) an electronic terminal has insufficient cash to complete the transaction; or
(D) as otherwise provided in regulations of the Board;
(2) the financial institution’s failure to make an electronic fund transfer due to insufficient funds when the financial institution failed to credit, in accordance with the terms and conditions of an account, a deposit of funds to the consumer’s account which would have provided sufficient funds to make the transfer, and
(3) the financial institution’s failure to stop payment of a preauthorized transfer from a consumer’s account when instructed to do so in accordance with the terms and conditions of the account.
(b) A financial institution shall not be liable under subsection (a)(1) or (2) if the financial institution shows by a preponderance of the evidence that its action or failure to act resulted from–
(1) an act of God or other circumstance beyond its control, that it exercised reasonable care to prevent such an occurrence, and that it exercised such diligence as the circumstances required; or
(2) a technical malfunction which was known to the consumer at the time he attempted to initiate an electronic fund transfer or, in the case of preauthorized transfer, at the time such transfer should have occurred.
(c) In the case of a failure described in subsection (a) which was not intentional and which resulted from a bona fide error, notwithstanding the maintenance of procedures reasonably adapted to avoid any such error, the financial institution shall be liable for actual damages proved.
(d) EXCEPTION FOR DAMAGED NOTICES.–If the notice required to be posted by an automated teller machine operator has been posted in compliance by such operator and the notice is subsequently removed, damaged, or altered by any person other than the operator of the automated teller machine, the operator shall have no liability for failure to comply.
All payments, transfers, and/or fees paid with the New Albin Savings Bank’s Online Banking Service will appear on Customer’s monthly Account statement and also through the Service the next business day following the date the transaction is processed. The date of the payment, the description, and the payment amount will be shown for each payment made through the Service during that statement period. By signing this Agreement and using this Service, Customer is agreeing to accept notification by means of a message sent to the most recent email address that customer has authorized to receive such notices and/or disclosures. It is the responsibility of the Customer to notify Bank immediately of a change of email address.
[Codified to 15 U.S.C. 1693h]
[Source: Section 910 of title IX of the Act of May 29, 1968 (Pub. L. No. 90-321), as added by title XX of the Act of November 10, 1978 (Pub. L No. 95-630; 92 Stat. 3735), effective May 10, 1980; as amended by section 705 of title VII of the Act of November 12, 1999 (Pub. L. No. 106-102; 113 Stat. 1465), effective November 12, 1999]
Fees for New Albin Savings Bank’s Service shall be payable in accordance with a schedule of charges as established and amended by New Albin Savings Bank from time to time. Charges shall be automatically deducted from customer’s Account, and New Albin Savings Bank shall provide to Customer monthly notice of such debit(s) on Customer’s
7. Equipment and Internet Connection.
Customer is solely responsible for the equipment and the initial setup of Customer’s personal computer and software used to access the Service. Bank is not responsible for errors or delays or Customer’s inability to access the Service caused by Customer’s equipment, software or systems. Bank shall not be and is not responsible for the cost of upgrading Customer’s equipment to stay current with the Service nor is Bank responsible, under any circumstances, for any damage to Customer’s equipment or the data resident thereon.
New Albin Savings Bank is not responsible for any electronic virus or viruses that Customer may encounter. Bank encourages its Customers to routinely scan the PC(s), hard drives, diskettes and other storage devises using a reliable updated virus product to detect, repair and/or remove any viruses. Undetected or unrepaired viruses may corrupt and
destroy Customer’s programs, files and even Customer’s hardware. Additionally, Customer may unintentionally transmit the virus to other persons or entities.
New Albin Savings Bank is not responsible for establishing or maintaining the Customer’s connection to the ISP to use the Service or for any interruption of Service during use. If Customer suspects any technical difficulties in Customer’s hardware, software, and/or internet connection while using the Service, it is recommended that Customer accesses the Service the following business day to ensure that transactions have been posted to Customer’s account as initiated.
8. Security Procedures.
By accessing the Service, Customer hereby acknowledges that Customer will be entering a protected web site owned by the New Albin Savings Bank, which may be used only for authorized purposes. The Bank may monitor and audit usage of the System, and all persons are hereby notified that use of the Service constitutes consent to such monitoring
and auditing. Unauthorized attempts to up-load information and/or change information on these web sites are strictly prohibited and are subject to prosecution under the Computer Fraud and Abuse Act of 1986.
9. Notice of Customer’s Rights and Liabilities.
Bank may be liable for certain security breaches to the extent required by applicable law and regulation. Bank does not assume any other liability or otherwise guarantee the security of information in transit to or from Bank’s facilities or to or from its computer service provider. Please note that Bank reserves the right:
- To monitor and/or record all communications and activity related to the Service;
- To require verification of all requested transfers in the manner
Bank deems appropriate before making the transfer (which may include
written verification by Customer).
Customer agrees that the Bank’s and its service provider records will be final and conclusive as to all questions concerning whether or not Customer’s password was used in connection with a particular transaction. If any unauthorized use of Customer’s password occurs
Customer agrees to:
- Cooperate with Bank, its service providers and law enforcement authorities in identifying and prosecuting the perpetrator;
- Will provide reasonable assistance requested by Bank in recovering any unauthorized transfer of funds.
Customer agrees to NOTIFY THE BANK IMMEDIATELY if Customer believes or suspects that Customer’s password has been lost or stolen. Telephoning is the best way of keeping Customer’s possible losses down. Customer could lose all the money in Customer’s account. Federal law governs limits to the liability incurred by Customer if a password is
stolen or an illegitimate transfer is made. If Customer notifies Bank in writing within two (2) business days, Customer can lose no more than $50. If Customer does NOT tell Bank within two (2) business days after Customer learns of the loss or theft of Customer’s password, and Bank can prove Bank could have stopped someone from using Customer’s password without Customer’s permission if Customer had told Bank, then Customer could lose as much as $500. Also, if Customer’s statement shows transfers that Customer did not make, tell the Bank at once. If Customer does not notify the Bank in writing within sixty (60) days after the statement was mailed to Customer, Customer may not get back any money Customer lost after the 60 days if Bank can prove that Bank could have prevented someone from taking the money if Customer had told Bank in time. If Customer believes Customer’s password has been lost or stolen or that someone has transferred or may transfer money from Customer’s account without Customer’s permission, call (563) 544-4214 during normal business hours listed above. BANK CANNOT ACCEPT NOTIFICATION OF LOST OR STOLEN PASSWORDS OR UNAUTHORIZED TRANSFERS VIA E-MAIL.
10. Error and Questions.
In case of errors or questions about Customer’s electronic transactions, telephone Bank at (563) 544-4214 from 8:00 a.m. to 5:00p.m. (Central Time) Monday through Thursday, or 8:00 a.m. to 7:00 p.m. (Central Time) on Friday or contact us at:
New Albin Savings Bank
PO Box 8
New Albin, IA 52160
as soon as Customer can, if Customer thinks Customer’s statement or receipt is wrong or if Customer needs more information about a transaction listed on the statement or receipt. Bank must hear from Customer no later than sixty (60) days after Bank sent Customer the FIRST statement on which the problem or error appeared.
Customer will need to:
- Tell Bank Customer’s name and Account number (if any);
- Describe the error or the transaction Customer is unsure about, and
explain as clearly as Customer can why Customer believes it is an error
or why Customer needs more information; and
- Tell Bank the dollar amount of the suspected error.
If Customer tells Bank verbally, Bank may require Customer to send Bank Customer’s complaint or question in writing within ten (10) business days. Bank will determine whether an error occurred within ten (10) business days, (twenty (20) business days if the transfer involved a new account) after Bank hears from Customer and will correct any error
promptly. If Bank needs more time, however, Bank may take up to forty-five (45) days (90 days if the transfer involved a new account) to investigate Customer’s complaint or question. If Bank decides to do this, Bank will credit Customer’s account within ten (10) business days (twenty (20) business days if the transfer involved a new account) for the amount Customer thinks is in error, so that Customer will have use of the money during the time it takes Bank to complete its investigation. If Bank asks Customer to put Customer’s complaint or question in writing and Bank does not receive it within ten (10) business days; Bank may not credit Customer’s account. An account is considered a new account for 30 days after the first deposit is made.
Bank will tell Customer the results within three business days after completing its investigation. If Bank determines there was no error, Bank will reverse the previously credited amount, if any, and Bank will send Customer a written explanation. Customer may ask for copies of the documents Bank used in its investigation.
11. Disclosure of Account Information to Third Parties.
Account information is information you provide to Bank in connection with your accounts and the online banking service. The privacy of our Customers and the confidentiality of the personal information provided to Bank by our customers is important. The Bank’s Privacy Statement is available online at www.newalbinsavingsbank.com and on the screens Customer accesses to use the online banking service. A copy of the Privacy Statement is also available by request at the Bank’s office at 118 Main St., New Albin, Iowa.
Bank may disclose information to third parties about Customer’s account or the transactions Customer makes:
- Where it is necessary or desirable for completing transactions or resolving errors involving the Service;
- In order to verify the existence or condition of Customer’s account for a third party, such as a credit bureau merchant;
- In order to comply with government agency rules, court orders, or other applicable law;
- To our employees, service providers, auditors, collection agents,
affiliated companies, or attorneys in the course of their duties and to
the extent allowed by law; or
- If permission is given by Customer to the Bank.
12. Authorization to Obtain Information.
Customer agrees that Bank may obtain and review Customer’s credit report from a credit bureau, similar entity or other source. Customer also agrees that Bank may obtain information regarding Customer’s Payee Accounts in order to facilitate proper handling and crediting of
If Customer wants to terminate Customer’s access to the New Albin Savings Bank’s Service, call the Bank at (563) 544-4214. After receipt of Customer’s call, Bank will send a written termination authorization for Customer’s signature and return to Bank. RECURRING TRANSFERS WILL NOT NECESSARILY BE DISCONTINUED BECAUSE CUSTOMER TERMINATES ACCESS TO THE SERVICE. IF CUSTOMER WANTS TO MAKE SURE THAT RECURRING TRANSFERS BETWEEN ACCOUNTS ARE STOPPED, CUSTOMER MUST GO TO THEIR ACCOUNTS/TRANSFERS TO VERIFY IF THERE ARE ANY PENDING TRANSFERS.
Bank reserves the right to terminate the New Albin Savings Bank’s Service, in whole or in part, at any time with or without cause and without prior written notice. In that event, or in the event that Customer gives Bank a termination notice, Bank may (but is not obligated to) immediately discontinue making previously authorized transfers, including recurring transfers and other transfers that were previously authorized but not yet made. Bank also reserves the right to temporarily suspend the Service in situations deemed appropriate by Bank, in its sole and absolute discretion, including when Bank suspects or believes a breach of system security has occurred or is being or may be attempted.
Bank may consider repeated incorrect attempts to enter Customer’s password as an indication of an attempted security breach. Termination of the Service does not affect Customer’s obligations under this agreement with respect to occurrences before termination.
14. Limitation of Liability.
Except as otherwise provided in this Agreement or by law, Bank is not and shall not be responsible for any loss, injury, or damage, whether direct, indirect, special or consequential, caused by the New Albin Savings Bank’s Service or the use thereof or arising in any way out of or related to the installation, operation, or maintenance of Customer’s
No waiver of the terms of this Agreement will be effective, unless in writing and signed by an authorized officer of the New Albin Savings Bank.
Customer may not transfer, assign or delegate Customer’s rights or duties under this agreement.
17. Governing Law.
The laws of the state of Iowa shall govern this Agreement and all transactions hereunder. Customer acknowledges that Customer has reviewed this Customer Agreement, understands the terms and conditions set forth herein, and agrees to be bound hereby.
Bank can change a term or condition of this Agreement by mailing or delivering to Customer a written notice at least thirty (30) days before the effective date of any such change. Bank does not need to provide Customer with any prior notice where an immediate change in the terms or conditions of this Agreement is necessary to maintain or restore the security of our system or an account. However, even in these cases, if the change is to be made permanent, Bank will provide Customer with a notice of the change with the next regularly scheduled periodic statement Bank sends Customer or within thirty (30) days unless disclosure would jeopardize the security of our system or an account. Notices mailed or delivered to Customer under this paragraph will be considered effective if mailed to the most recent address Bank shows for Customer in either Bank’s Checking or Savings Account records, or e-mail address that Customer authorized for receipt of such notices and/or disclosures. Any use of the Online service after the change(s) take(s) effect will constitute Customer’s agreement to the changes.
Customer, in consideration of being allowed access to the New Albin Savings Bank Service, agrees to indemnify and hold the New Albin Savings Bank harmless for any and all losses or damages to the Customer resulting from the use of the Service, to the extent allowed by applicable law.
20. Ownership of Material.
Software and Service for Online Banking Service is provided by PCS (Precision Computer Systems). Unauthorized reproduction in whole or part is prohibited.
Online Banking Service Fee:
The basic Online Banking Service is free.
Research fee: $15 per hour, $15 minimum charge
Payments and transfers using the online Service will be counted as debits when calculating the Customer’s service charges as outlined on related account disclosures.